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What to Do After a Car Accident

Working Hours
  • Mon 7:30AM - 6:00PM
    Tue 7:30AM - 6:00PM
  • Wed 7:30AM - 6:00PM
    Thu 7:30AM - 6:00PM
  • Fri 7:30AM - 6:00PM
    Sat Closed
  • Sun Closed

What to Do After a Car Accident

How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

What People Say About Us

Chattanooga
  • reviewiconFriendly Staff
    Brakes, near Chattanooga, Tennessee
    , 02/05/2020

    Great service at a reasonable price! Randy and the team are straightforward, do not cut any corners nor do they create non-existent problems to get more money from you. I have only had positive experiences at this Maxi location and with Randy. I highly recommend this service center!

  • reviewiconFriendly Staff
    Brakes, near Chattanooga, Tennessee
    , 01/21/2020

    Been taking our vehicles there for a few years now. Fair pricing, good communication, and they stand behind their work.

Chattanooga
  • reviewiconBest Auto Repair
    Electronic Services, near Chattanooga, Tennessee
    , 08/08/2019

    Great service. Did better job diagnosing problem than the dealership and fixed it for a whole lot less than what the dealership quoted. Spent the time needed to actually find what the problem was and not just swap parts until it was fixed. They were genuinely concerned about finding the issue. Allowed us to drive the car for the weekend to ensure the problem was fixed before we made the final payment. Highly recommend and will use them again.

  • reviewiconBest Auto Repair
    Electronic Services, near Chattanooga, Tennessee
    , 11/20/2019

    I went in needing 4 new tires, and that is exactly what I got. No one tried to sell me something I didn't need and the manager made time for me to educate me. I never knew tires that only have 18,000 miles on them could be "dry rotted" but they were. You can't ask for better service. I was treated with respect, paid what I was quoted, and my repairs were done on time. (You can't ask that from a dealership!) I will be loyal to this Red Bank location as long as I live here.

Chattanooga
  • reviewiconLocal Mechanics
    Car & Truck Care, near Chattanooga, Tennessee
    , 03/13/2019

    Fantastic customer service, quick fix, very good prices. I've gotten work done by them multiple times for different stuff and they have done a fantastic job every time. Steven was very friendly and comprehensive with making an appointment, got it in quick and had it out in a very reasonable time. Highly recommend!

  • reviewiconLocal Mechanics
    Car & Truck Care, near Chattanooga, Tennessee
    , 02/05/2020

    Great service at a reasonable price! Randy and the team are straightforward, do not cut any corners nor do they create non-existent problems to get more money from you. I have only had positive experiences at this Maxi location and with Randy. I highly recommend this service center!

Call us for service: 423-877-0987

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